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Help centre

Frequently asked questions

Quick answers about ordering, payment, products, gift options and delivery across Guyana. Don't see what you're looking for? We're a WhatsApp message away.

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How do I place an order?

What payment methods do you accept?

How does Direct Bank Deposit work?

How does Cash on Delivery (COD) work?

How long is my stock reserved while I pay?

When is my order confirmed?

What happens if my deposit is rejected or doesn't match?

How is delivery handled?

When will I know the delivery cost?

How do I pay for delivery?

Who do I contact for delivery issues?

Where do you deliver?

How long does delivery take?

How do I find a specific size, color, or variant?

What if my size or variant isn't listed?

Can I change the size or variant after ordering?

Can I add a gift message or have it gift-wrapped?

Can I schedule a delivery for a specific date?

What if the recipient isn't home?

What if something arrives damaged?

How do I contact you?

Still have questions?